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Question & Answers
Gems disappearing/coins not accruing
My diamonds have continually disappeared until I have only 3 left. When I collect gems as a day reward, they don't add to my total. Same with coins. I collected a 1,000 reward for a quest and it did not add to my total coins. I'm wondering if this is a glitch in the game upgrade since this didn't happen when I first started playing. Suggestions?
Answer from: Joyce
Definitely a glitch or error in the game. you should always gain coins or gems from any completed quest. no question about it. as far as fixing it....I can only recommend to delete and re-download the entire app. unfortunately you'd lose all your hard work towards building your store. :( hopefully you don't have to do that though. good luck.
Posted on: 10-10-2014
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