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Question & Answers
Problems with game server (Closed)
Is anyone else having trouble loading the game? I'm getting lots of errors, and it says the game server is unavailable or something. I couldn't get on at all this morning, and for the last few days actually.
Answer from: JayThree
I've been having the same problem---for almost a week now, actually; from both iOS and Android (via both mobile data and wi-fi). On the one hand I feel better seeing someone else having the problem, on the other hand I was starting to wonder if Disney is just done with providing/supporting the game. (That would be a little sad.) Is there an "official" support page somewhere?
Answer from: Dee
I wish I knew of an official page, too. My issue has been resolved -I haven't had problems with the server in a bit, now. But it would be nice to have access to support. Hope yours is better too!
Answer from: tree
What helped me as I was having the same problem was to restart my ipod and shut off anything running in the background now the game runs great hope this helps
Answer from: Meadowgirl
Problems for me too. Don't know why but very frustrating
Posted on: 09-20-2014