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- Developer: G5 Entertainment
- Publisher: G5 Entertainment
- Genre: Adventure
- Release Date: Nov 21, 2012
- ESRB: Not Set
Question & Answers
Gem match still locked lvl 30
Hi everyone, I'd like to know around when or how gem match gets unlocked. I have loads of objects to find there to complete several of my collection. Sadly, no where in the game I can get picture fragments. Is it me or..? Please help! :(
Answer from: Zecret Zociety
Gem Match was introduced with the Xmas update, so your level is probably less relevant than following all the Xmas quests through.
Answer from: Charlotte
Thanks, I'll give that a go :)
Answer from: Nola
If you need an item for a quest, and that level is still locked, try putting that iem on your wish list and if you are a good friend, maybe someone of a higher seeking level will send you that item. It will still give you the credit for finding it and for the mission!
Answer from: Moot
I don't have any Christmas quests, and still can't unlock the gems puzzle
Answer from: Argh
Hi Moot - please put 'Gem Match' into the search bar for this site (its above the questions and answers heading above the question on this thread). Read the thread 'Finding gems a mystery?' posted by Mely on April 6th for a possible explanation of what is going on in your game, and the thread 'Cannot unlock gem match' posted by Beazus on February 20th for some more information you might find helpful. Essentially, if you downloaded the Secret Society after January you could be suffering from a glitch in the game that is stopping you from opening the Gem Match puzzle on your game.
Answer from: Just curious
Gem match is available for me if I pay 14000 coins and I am on kennel 20
Answer from: Argh
Yes, this problem was fixed with the tavern update (1.9, released 5th May 2014, and 1.9.5 released 14th May) so any player on an iOS device who have updated or downloaded the game for the first time after those dates will not have to worry. Unfortunately, these updates were not made available to android or kindle devices, so any one playing on them still run the risk of encountering the gem match unlocking problem if they downloaded the game after the valentines update. But it doesnt happen to everyone. There are only two solutions available to them if they want to play the puzzle 1) contact g5e and wait for a response (they will ask to add you as a friend, and gift you the 40 crystals) or 2) use the work around described in the 'Cannot unlock gem match' thread here. Paying with 14,000 coins is normal, and cheap by the games standards for unlocking pictures/puzzles.