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Boxshot / Details
The Secret Society: Hidden Mystery Cheats Boxshot
  • Developer: G5 Entertainment
  • Publisher: G5 Entertainment
  • Genre: Adventure General
  • Release Date: Nov 21, 2012
  • ESRB: Not Set

Question & Answers

Crashing in gifts

OK, Am I the only one still having the gift crashing problem?

It started out that I couldn't accept the last 28 gifts and eventually went up to 135. Then I read about scrolling fast, past the problem, and I was able to get it down to 108 gifts. Now it's worked its way up to 193. Which means I have to leave 199 gifts unaccepted. 193 plus 6 so I don't crash out when opening up the gifts window. It just jumped twice in a short time frame so I'm getting nervous about being shut out now.

I read that somebody got their problem fixed. I've put in two tickets about it but have had no response yet and it's been several weeks. Am I the only one with the problem? Does anyone have a clue as to something I could try?

Thanks very much for any advice.

Smuffin, 4 months ago
Answers

Answer from: Stefanie
Hi Smuffin. I have a gift crashing problem a couple of times, but not that extreme. It would crash when I tried to accept 30 gifts and just kept crashing. I had read that freeing up space on my iPad might help. I closed the game completely and freed up some space then charged overnight. It seemed to be okay after that. I really hope you can get your gifts soon.

Posted: 4 months ago

Answer from: Smuffin
Oh, I wish that would solve it! I'm on a 64 gig iPad with at least 30 gig free so I think that can't be it. But thank you so much for the suggestion. I'd give up the gifts happily just to have space for more than 100 :-/

Posted: 4 months ago

Answer from: Katydid
Smuffin, Do I need to hold off sending you gifts until you get this straightened out? Sure don't won't to make the problem worse.

Posted: 4 months ago

Answer from: Smuffin
No, but thanks for asking. I'm gonna keep going until I can't!

Posted: 4 months ago

Answer from: Dee
Try to collect with wifi off.
Try to collect 10 gifts then close game down completely then repeat.
Put out a request for no thank you gifts temporarily.
Read MRappey posts , some things there to try, also lots on crashing posts.
Back up your game each night for now.
Good luck, I'm not expert but wish I could help.

Posted: 4 months ago

Answer from: Smuffin
Gosh, thanks, Dee. I am down to accepting 2 gifts at a time before crashing. MRappeys good advice worked until the 2nd update but now it crashes whether wifi is on or not :-(

I think MsCee may have had the same problem and got it solved so I'm still hopeful. And VERY GOOD advice about backing up. I gave been mostly good but you're right, I better not miss a day.

Best, Smuffin

Posted: 4 months ago

Answer from: JustPlainSue
Hey, Smuffin. Not sure what MRappey's advice included, but do you clear memory before using the game? Having 30 gigs free isn't the same as not having the game in memory. Minimize your icons to see what is open, and swish SS off the board to clear it from memory. I do that when I have problems.

Posted: 4 months ago

Answer from: Smuffin
Oh, that was a good idea. I haven't done that in a while. I just tried it and tried doing a hard restart too. It didn't help this problem but I bet my other apps are happier ;-)

I can't believe I'm the only one with this problem. No wonder G5 won't look at my ticket!

Thanks for the ideas, Sue. And all the great gifts you send too. So far all yours are coming through :-)

Posted: 4 months ago

Answer from: PatL
Smuffin, you're not alone, plenty of us still have gifts we can't accept without crashing. I got a response to my ticket saying they're working on it. Have you gone back to their website to check for a response? Their responses within their system don't get emailed to us, we have to check back. I don't understand why your numbers have gone up. I don't think I've seen that happen with me. Hang in there. It will get fixed!

Posted: 4 months ago

Answer from: Smuffin
Well, PatL, you must have the magic touch. I didn't know to go to their website to check but before I could do it I got an email response from them. Go figure. Not a particularly satisfying response but I'm happy to have anything. I've written back asking for a time frame for the fix but don't expect much info back. Thanks to everyone for their support.
----
"First of all, let us apologize for the inconvenience.

Please be informed that our Technical Team is aware of the issue and they are working on fixing it as quickly as possible. Check Updates page in App Store application on your device from time to time to see the alert when the update becomes available.

Please avoid reinstalling the app, as your game progress and purchased items will be lost.

We sincerely apologize for this inconvenience and truly appreciate your understanding and patience while we work to fix this issue.
Please feel free to contact me if you need any further assistance."

Posted: 4 months ago

Answer from: PatL
OK, so that's weird ... Why do I not get an email? Sigh. Anyway, glad to hear the response you got. Patience really is a virtue. It is. It really is. I keep telling myself that.

Posted: 4 months ago

Answer from: Smuffin
I can't even spell patience. Just ask autocorrect. What's also weird is that mine keeps going up. Although somehow, I've gotten it back down to 173 at the moment. Sheesh.

Posted: 4 months ago

Answer from: Mom
Youre not alone iowagal one of my friends had this now I've got the gift crash happen can't get the last ten gifts for over a week now wish game developer would fix it

Posted: 3 months ago

Answer from: Zedsee
I can't accept any gifts at all now, there are 28 there but can't access any of them. Seems like this has been a known issue for a while, hope they sort it soon.

Posted: 3 months ago

Answer from: The 14peace
I can no longer accept gifts either. The game crashes as soon as I click on the gifts tab. I hope they fix it soon or I will be moving on to another game.

Posted: 3 months ago

Answer from: Firewolf
I have the same gift crash problem but I've found one bright spot. Sometimes (but not always) I can get the game to up my energy points after a gift crash. If either the Lucky Seeker or Conundrum awards are charged when I enter the game, I discharge them and then tap the gift icon. The game crashes. When I bring it back up, it ups my energy points. I've gotten it to bring me back to full energy just by continually crashing the game. It's time consuming but I don't have to use food awards to keep playing.

Posted: 3 months ago

Answer from: Sue
Hi Mom, Zedsee, The 14peace and Firewolf and welcome :-) This is an old post and much has happened since 6/11. I'm guessing that you are all new to this amazing Secret Society forum. Please see the first 2 posts in red font at the top of questions list - hope this helps :-) BTW I gathered you are newcomers as you haven't registered as members yet (no line under your name when you post) and it's free!

Posted: 3 months ago

Answer from: Annie
I am at 193 unopened gifts. This crash is driving me crazy. Sometimes crashes when I go to top friends area as well. Is anyone having any luck.? Have sent in tickets with the same above response.

Posted: 2 months ago
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