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The Secret Society: Hidden Mystery Answers for iPhone - iPad

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Boxshot & Details
The Secret Society: Hidden Mystery
  • Developer: G5 Entertainment
  • Publisher: G5 Entertainment
  • Genre: Adventure
  • Release: Nov 21, 2012
  • ESRB: Not Set

Question & Answers

Who to contact with games issues i.e. Bugs, crashes etc?

I am not receiving the bonus ladybugs, etc anymore when I enter a friends game to help! Now it's blank in the area where the alloted bonuses would be. This is most frustrating since I relied on the ladybugs and fireflies That came in the "help a friend" bonus! Does anyone know who I should contact? Thanks

1-carrotsPlz, Nov 18, 2013
Answers (Closed)

Answer from: Argh
I don't think you can post links here - but your best bet is the helpdesk. If you google "G5 games the secret society" one of the first results will be the G5 website for the game itself, if you scroll down past the game description you should see a link to "troubleshooting Q&A" follow this, and at the top of the page it brings it to you select "submit a request". It might take them a while to get back to you though as they seem quite back logged at the moment. But at the every least you will get an automated response with a ticket number that you can quote when contacting again. I have never received ladybugs from visiting friends, even though it says you do along with fireflies, which always bothered me, so perhaps there is a bug there.

Posted on: Nov 18, 2013

Answer from: 1-carrotsPlz
Thanks Argh (muppet)! I followed your direction and sent an email to g5 support team. Hopefully I'll have an answer soon! I really do miss getting those extra fireflies and ladybugs. It's hit or miss on the ladybugs so friends have them some dont and it changes every day.odd you aren't experiencing the same! Ps-thanks for being a great gifter!

Posted on: Nov 18, 2013

Answer from: MrsB
This has suddenly stopped for me too. I use to get all the fireflies I needed and now nothing.

Posted on: Nov 18, 2013

Answer from: 1-carrotsPlz
Mrs.B- hopefully i will hear from G5 support team soon with a resolution on fixing this mystery bug. Once i do i will post it here. Tks, Nancy

Posted on: Nov 19, 2013

Answer from: MrsB
This may be a consequence of changing dates. Did you try doing it recently?

Posted on: Nov 19, 2013

Answer from: 1-carrotsPlz
MrsB -- No, not recently, but I have done it in the past and lost active artifact awarded talismans (dumb me didn't factor in the effect it would have on them) so now I am scared to go there again! :) Still haven't heard from G5-- The G5 automated message stated that I would be contacted within the next 8 hours from receiving my message! Ha! Today is day three! Aaaarrggghh! :(

Posted on: Nov 20, 2013

Answer from: 1-carrotPlz
Well i finally heard back from G5zendesk. They said I should be informed that the bonuses are received at a 25% success rate; therefore you shouldn't expect the bonuses all the time. Weird! I responded back asking why, since the start of play, I was receiving bonuses at a 100% rate until a week ago it's went from 100% to 0% rate and has stayed 0% for a week now--am i to expect the 0% rate will just change at any given time? I'm waiting for their reply.

Posted on: Nov 21, 2013

Answer from: 1-carrotSPlz
This is my third and last time to try and get this info posted! I don't know why it's not being allowed! MsB: G5 response was "there is no problem". They skirted around the problem and didn't give a good answer so we're out of luck! I am still not receiving the fireflies and 25% chance of a ladybug! What a bummer--it's really hurting my time in pictures! Have you had them return? Has anyone else had this problem: Losing their allotted amount of fireflies and ladybugs when visiting friends?

Posted on: Nov 26, 2013
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