- Developer: Petoons Studio Sl
- Publisher: Outright Games
- Genre: Adventure
- Release: Nov 4, 2022
- Platform: Nintendo Switch
- ESRB: Everyone
Question & Answers
Barcelona Mall Chapter 2?
Hi! Hoping you can help!? I helped Ethan with his sunburn and took a photo with him. But now when I try to go to the mall, I'm unable to click on the location since it's still locked. I watched the walkthrough and I'm not sure what's wrong. Can you help? Thank you so much!
Answer from: Ultraaviolette
I Dm'd outright games on twitter and they have provided a solution!
Hi, We are sorry to hear that you are having this problem with the game. We had a day-one patch that we intended to have ready before the game was released, but it took a bit longer than expected to upload onto the Nintendo e-shop and the Play Station Store. And we have seen that players who had saved data before installing the patch, were having incompatibility issues, resulting in the problems you describe. To solve the issue, you would have to do the following:
Delete the game save. Complete These Steps:
From the HOME Menu, select System Settings.
Scroll down and select Data Management, then Delete Save Data.
Select the game title for which you want to delete the saved data.
If available, select the User for which you want to delete the saved data, or select Delete All Save Data for this Software.
Redownload the game: To redownload the game, launch the Nintendo eShop using the Nintendo Account that originally purchased the game, select your user icon in the top-right corner to access the shop settings, and highlight Redownload. Select the game in the list of previously purchased titles, then select the orange icon to re-download.
Once you have completed these steps, launch the game, making sure the console is connected to the internet, and the latest update should install automatically. When you start the game you should see it says "Version 1.0.1" in the bottom-right corner.
We are very sorry for the inconvenience. Thank you Outright Games. Upvote 1 Downvote